Lowongan Sales Traffic Agent-Turkish Airlines

    Sales Traffic Agent-Turkish Airlines

    Jakarta Raya - Airport | Ditayangkan: 19-August-2019 | Tutup pada 18-September-2019

    Turkish Airlines started its journey in 1933 with just five aircraft. As one of the fastest-growing airlines in the World, Turkish Airlines flies to more countries in the world than any other airline, flying to more than 300 destinations worldwide.
     
    Turkish Airlines won the “Best Airline in Europe” award for six consecutive years between 2011-2016 in Skytrax’s survey, and in 2017 was voted as the "Best Airline in Southern Europe" for the ninth consecutive time. Having won the "Best Economy Class Onboard Catering" award in 2010, Turkish Airlines was also chosen as “World’s Best Business Class Onboard Catering” in 2013, 2014, 2016, and 2017. Winning the “World’s Best Business Class Lounge” award in 2015 and 2017, the global carrier also picked up the “World’s Best Business Class Lounge Dining” award for the third consecutive year. 
     
    More information about Turkish Airlines can be found on its official website www.turkishairlines.com 
     

    Job Description:
     
    To carry out Reservation/Booking, Ticket Sales, Information and Passenger Traffic (Check-in, Manifest preparation) services at the Sales Office / Airport Office or at both, as designated by the Sales Manager.
    • Calculates the fare and arranges the route as per requests of the passengers; provides information to the passengers in relation to schedule, fares (APT-ABC); and ensures the required coordination.
    • Performs reservation/booking for the passengers applying to the counter, in person; uses CRT, and performs ticketing.
    • Issues tickets for Domestic and International lines, MCOs (Manual Change Orders), Excess Baggage Ticket; changes such tickets; and performs the processes in relation to return of the same.
    • Performs Endorsement and Rerouting processes.
    • Welcomes the aircraft; and ensures coordination and communication by and between the crew, handling agent, catering, cleaning, air traffic, customs and immigration.
    • Ensures that all daily flight documents are prepared in full and complete; places the orders for daily catering service ; and keeps any and all kinds of records in relation to the flights.
    • Performs reservation/booking; and files the post-flight documents accurately and in full; and performs statistical actions in respect of the flight coupons.
    • In respect of processes for Lost Baggage, ensures that any lost baggage is found and delivered to their owners, by ensuring coordination with the handling agent.
    • Carries out the necessary FIM processes in case of issuance of a FIM (Flight Interrupt Manifest).
    • Reports ans registers any operational income-cost-financing and financial statistical information to the relevant IT systems such as SAP, ERP, DOP as required by the Management.
     
    Desired Skills & Experience
    • Minimum high school graduation (2/4 years of university degree is preferred)
    • Permanent residence permit in the respective country (The Company will not provide or assist with work permits)
    • Experience in civil aviation or tourism(min 1 year)
    • The ability to cope with situations that create pressure
    • Good command of English and local language(s)
    • Availability to work in shifts, including overnight
    • Being a team player
    • Ability to handle multiple tasks simultaneously
    • Good knowledge and experience of a major Computer Reservations System
    • Strong oral and written communication skills
    • Sense of responsibility
    • Ability to make decisions accurately and effectively
     
     

    Kami menawarkan peluang kerja dan kesempatan berkarir yang sama untuk semua level jabatan, suasana kerja yang kondusif dan transparan, serta target kerja yang membuat Anda bisa memberikan kemampuan maksimal bagi perkembangan perusahaan. Kami juga memberikan kesempatan bagi setiap karyawan untuk meningkatkan kapasitas pribadinya sehingga mampu menjadi pengelola dan pemilik dari sebuah unit usaha secara mandiri.  

    ALAMAT : Turkish Airlines

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