Lowongan Front Office Manager-PT. ICON MENARA SAMUDERA

    Front Office Manager-PT. ICON MENARA SAMUDERA

    Jakarta Pusat (Jakarta Raya) - Menteng | Ditayangkan: 02-October-2019 | Tutup pada 01-November-2019

    PT. Icon Menara Samudera (owns and manages Morrissey Hotel) is strategically located in Jakarta CBD area, surrounded by Government and Corporate offices, as well as some of the best malls in town. Only 45 minutes away from Soekarno Hatta International Airport, we are walking distance from famous food outlets, Sarinah Shopping Mall, and only a 5 minutes’ drive from one of the largest shopping malls in Jakarta, Grand Indonesia.
    Our team is all passionate young people believing in highest standard of service and achieving guest happiness when staying at our hotel. We are looking for individuals with the passion and commitment to help us grow and strengthen our presence.
     

    Requirement:
    • Diploma in Hospitality Management or similar
    • Min. 3 years experience in similar position
    • Fluent in English & Indonesian
    • Hard worker, fast respond attitude, highly motivated and customer oriented
    • Confident and have communication skills
    • Having positive attitude towards work
    • Well groomed, friendly and warm personality
    • Able to work multitask and work under pressure in various situations
     
    Responsibilities:
    • Responsible for front office operations and guest relations department and driving team to achieve business goals
    • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
    • Responsible for planning the forthcoming arrivals and departures of guests to ensure guest satisfaction is achieved
    • Ensure standards and policies are abided by team and the best customer service experience is provided to all guests
    • Motivate, train and develop team, promote team spirit and professionalism
    • Proven conflict resolution skills and leadership skills to drive initiatives to improve the team and the business
    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
    • Encourages and building mutual trust, respect, and cooperation among team members.
    • Serving as a role model to demonstrate appropriate behaviors.
    • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
    • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

    Our team is all passionate young people believing in highest standard of service and achieving guest happiness when staying at our hotel. We are looking for individuals with the passion and commitment to help us grow and strengthen our presence. And building the team to expand our hospitality business. 

    ALAMAT : PT. ICON MENARA SAMUDERA
    Morrissey, Kebon Sirih, Central Jakarta City, Special Capital Region of Jakarta, Indonesia

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